Privacy Policy
Last updated: August 25, 2026
1. Introduction
Syncgence ("we," "our," or "us") is committed to protecting your privacy and ensuring your personal information is handled with care and transparency. This Privacy Policy explains what information we collect when you visit our website (syncgence.com), submit a project inquiry, or subscribe to our newsletter, and how we process and safeguard that data.
2. Information We Collect
We collect personal information that you voluntarily provide to us when interacting with our website:
Project Inquiry Form
- Full Name (First and Last Name)
- Work Email Address
- Job Title & Role
- LinkedIn Profile URL
- WhatsApp / Phone Number
- Selected Services of Interest
- Estimated Project Budget
- Project Requirements & Notes
Newsletter & Updates
- Email Address
- Subscription date & timestamp
- Email interaction preferences
We may also collect standard technical information automatically, including browser type, operating system, referring URLs, and approximate geographical region for analytical and security purposes.
3. How We Use Your Information
We use the data collected strictly for legitimate business purposes:
- To evaluate your project requirements and provide customized proposals for AI chatbots, autonomous agents, and software development.
- To communicate with you regarding your inquiries, consultations, and ongoing technical support.
- To deliver our newsletter, AI industry insights, and engineering updates (if you have opted in).
- To maintain the security, integrity, and performance of our web infrastructure.
4. Third-Party Service Providers & Sharing
We never sell, rent, or trade your personal contact details to any third-party marketers or advertisers.
We rely on trusted third-party cloud infrastructure and services to operate our digital communications:
Brevo (Sendinblue SAS)
Used for managing contact inquiries, CRM synchronization, and transactional/newsletter email delivery. Data is processed in compliance with GDPR and international data protection standards.
Vercel Inc.
Used for hosting and deploying our Next.js web application and performance analytics.
5. Data Retention & Security
We retain your project inquiries for the period necessary to fulfill business engagements and communications. We implement technical and organizational security measures, including HTTPS encryption, secure API communication, and restricted credential access, to safeguard your information against unauthorized access, loss, or alteration.
6. Your Rights & Choices
Depending on your location (such as under GDPR, UK GDPR, or CCPA), you hold specific rights regarding your personal data:
- Access & Portability: You may request a copy of the personal details we hold about you.
- Correction & Deletion: You may request the update or complete removal of your personal information from our CRM.
- Unsubscribe: You can opt out of newsletter communications at any time by clicking the "Unsubscribe" link in any email footer or contacting us directly.
7. Contact Us
If you have questions, feedback, or requests regarding this Privacy Policy or your data, please contact our data privacy team: